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Women Drivers-Not Charged More For Car Repairs Despite Media Claims – motoring.co.uk

Women Drivers- not charged more than men for car repairs despite recent claims in the media, WhoCanFixMyCar.com argues.

When i saw the original post that accused service garages of overcharging our Women Drivers, i became very angry?

This article comes a little nearer the truth and finds that the reverse is more like the truth. I would like to think that on a like for like job, then men and women would be charged the same, but i am sure that each gender leans a little towards his or hers type of  customer.

I noticed a few years ago now that our Women Drivers customer base was increasing and has now overtaken the men for visits to my service centre garage.

We have always been fair and honest with all our customers and i think that this has come across extremely well with our lady car owners. In fact i went a step further and now employ a female manager, to run my garage.

Deb has great strengths in the customer relations department and is excellent with both men and women customers, but i do not mind admitting that Women Drivers, do trust another lady in the garage environment and it is proving a very successful  move on my behalf, with no negative affects, in all departments.

This article has been sen to prove that in most cases women are let off more lightly when quoted for a like for like job? don’t ask me why, but i think it may be closer to the truth than being overcharged by garages as the last report suggested.

garages can become more female friendly by small but important additions to the reception area. Here in my service centre, we always have fresh flowers on display and up to date womens magazines. Cleanliness is also very important and a fresh smell. How many garages actually smell of oil,tyres or petrol, this does not appeal to lady drivers.

We made these changes a few years ago are are reaping the benefits. We also make sure that our courtesy cars were female friendly, they usually do not like driving big old cars?

Eric Roberts

http://www.pellonautocentre.com/servicing-and-repair/

Sourced through Scoop.it from: www.motoring.co.uk

Fake Brake Parts-Garages warned about the dangers of fitting fake brakes

Fake Brake Parts

Brand reveals how to spot counterfeits and highlights the consequences of fitting fraudulent parts Aftermarket brand, Mintex is warning independent garages about the dangers of fitting counterfeit parts and says it’s important that garages know how to spot a fake and understand the consequences of fitting fraudulent parts. According […]

Fake Brake Parts

This warning comes out of the world famous Mintex brake company. However, It is not a new problem here in the UK. In my opinion, it started when thousands of back street car part shops started to open up in the late seventies.

Fake Brake Parts

Many of the brake parts and indeed other car parts were fake. My father, worked in an old established car parts company in Dewsbury, here in the UK. Of course this business was badly affected. Consequently, they could not compete with the cheap imported and fake brake parts, that these bucket shops were selling.

I also remember a TV programme of undercover reporters. Because, I was in the trade, I took great interest. The TV programme had perpetrated a group of counterfeit car parts manufacturers in Turkey. The parts included brake linings and discs and pads.

Fake Brake Parts

Thus, they were made in Turkey and counterfeited with leading manufacturers. Accordingly, they were even branded as names such as Mercedes and BMW. You could order any box name that you wanted.

These were then imported into the UK and sold at cheap prices in bucket car spare shops. Therefore, killing off old established local businesses.

It looks like the practice has raised its ugly head again? that’s if it ever went away?

Eric Roberts

Aftermarket brand, Mintex is warning independent garages about the dangers of fitting counterfeit parts and says it’s important that garages know how to spot a fake and understand the consequences of fitting fraudulent parts.

Halfords MOT tester guilty-of issuing a pass without doing test

Halfords MOT tester guilty

Whistle blower contacted the DVSA with concerns that a tester was issuing certificates without inspecting cars A Halfords MOT fraudster has been charged. Image credit: Google Street View. Steven McDermott, an ex-employee at St Austell’s Halfords Autocentre, admitted that he had issued an MOT certificate without undertaking the physical […]

Halfords MOT tester guilty

Halfords MOT tester guilty

I should not be saying this. But I have some sort of sympathy for the Halfords management. Hence, years ago when I was just learning the trade. One of my mentors, a Mr Eric Mercer gave one of his words of wisdom. Thus, never to “slag off”, your competition. I have remembered these words for the rest of my business life.

This rule applies to Halfords? An Mot tester is a highly respected job. Of course, the tester must be skilled at his job as a mechanic, but because of his position, must also be a very honest person.

Therefore, it is the later than concerns me as the owner of an MOT station myself. As a result, I have learned that the best policy is to employ you people and learn them the job over a number of years. This almost ensures that the same guys can be trusted. Especially, with MOT decisions.

Halfords MOT tester guilty

I have only had a few problems with MOT testers that I have had to employ from outside my apprentice system. In my opinion, I think that this is where the large multi-branch fitting stations come a cropper.

They have to employ some staff without any genuine record of trust and honesty. This why I sympathise with Halfords. It is only possible to catch employees out when they are caught in the act.

Therefore I am sure that this is what the Halfords management are up against. We take great care of our staff and would be surprised if any of our MOT testers ever left us to work at a national company. They are a very important part of my business.

Unfortunately, companies the likes of Halfords have to employ what I call floating staff. Hence, with no loyalty and are more likely to try and fiddle MOT test results.

Brake Safety-Awareness Month – Boston.com (blog)

Brake Safety

Stop what you’re doing and think for a moment. When was the last time you had your Brake Safety checked?

it  surprises me when i still see the amount of car owners that come into my service centre (Pellonautocentre) here in Halifax UK, with complaints of squeaks and bad rattling noises coming from their cars, when driving along?

I must also confess, that the majority of the car owners are ladies?

Not all but a 60/40% split is about the average. Anyhow we do get our fair share of Brake Safety problems, because we live in a hilly area and the customers are using their brakes more, (especially when going downhill). I am not complaining because the brake business can be very lucrative and garages can make a good margin.

The problem with brakes is that when they start to wear out then the wear spreads to other parts. For example if your pads are worn down to the metal, then it is likely that you will damage the brake discs. This can then go onto damage your brake calipers and so on.

The best and safest bet is to have your brakes checked and serviced at a regular period. This will “nip any early problems in the bud” and possibly save you money on future repairs.

Unfortunately drivers are very busy people and before they know it the car has gone a year (or two) with having the brakes checked?

This is when the banging and grinding noises come in, when the apply their brakes. They than panic and call us in a state of shock! Because Brake Safety and tyres are so important ,then we try our best to get the car in the same day and fix the problem. This is usually the pads that need replacing.

http://www.pellonautocentre.com/servicing-and-repair/

Sourced through Scoop.it from: www.boston.com

Fulda Tyres-Jaidah Automotive holds Fulda tyres launch event

Fulda Tyres

Chevrolet Trailblazer 2006 The Independent Aftermarket (IAM) Wholesale Department of Jaidah Automotive, the exclusive dealer of Chevrolet cars in Qatar, has held an official launch event for Fulda tyres in Doha. Jaidah Automotive, the sole distributor for Fulda tyres, introduced the brand to customers at the gathering. The launch […]

Fulda Tyres

Going back a few years now, I could not remember which of the big tyre companies owned Fulda.

When I first started my own tyre business, I became a Fulda tyre retailer. Hence, I do remember their excellent quality. Of course, we were also introduced, to Kelly-Springfield tyres around about the same time.

Kelly eventually became our number one tyre product. Thus, Fulda faded away. As a result, we had a very good business relationship with the Kelly-Springfield tyre company.

Fulda and Kelly were both owned by, Goodyear. Of course, who were recently merged with Dunlop tyres. Thus, to form one of the largest tyre manufacturers in the world. The complete owner base include the brands Dunlop, Goodyear, Fulda, Falken and Kelly.

Jaidah Automotive holds Fulda tyres launch event

http://www.fulda.com/fulda_uk_en/

Pirelli tyre failure- Blamed on an external cut – SBS

Pirelli tyre failure

“We have conducted a thorough investigation to find out exactly what happened with Nico’s tyre,” said Pirelli motorsport head Paul Hembery. “This investigation now excludes any structural integrity issues.

 

Pirelli tyre failure caused by a cut?

The picture of the tyre in the image shows the Pirelli tyre failure in question. The tyre had a blowout on the F1 car of Mercedes driver Nico Rosberg and as any tyre blowout the experience was not a very nice one to say the least.

Tyre blowouts on regular cars can lead to horrific circumstances, especially at high speed. This one of the reasons that “run flat tyres” was developed. This type of tyre is able to withstand a blowout, because it has been developed with stronger side walls and is able to stand a sudden loss in tyre pressure.

Pirelli have examined the Pirelli tyre failure in question and have come to the conclusion that the damage and subsequent blowout were caused by an external cut.

Head of Pirelli motorsport, Paul Hembery said… “We have conducted a thorough investigation to find out exactly what happened with Nico’s tyre,” and that…”This investigation now excludes any structural integrity issues. Based on the information and data available an external source of damage is the conclusion made.”

As the owner of a tyre shop for many years, we often come up with such problems on the regular car tyres of our customers and there

Pirelli tyre failure
This caravan tyre was due to a screw causing the tyres casing to separate. But the damage makes it difficult to diagnose.

can be several reasons for this sort of problem. The difficulty comes when the tyre is completely shredded. This is due to a blowout at high speed, the same as Nico Rosberg has suffered. He described the incident as “heart stopping “as he approached part of the race track known as “Blanchimont” at Spa at high speed, full throttle.

When this happens you really need to hold your nerve and control the car the best that you can. This is something that you can’t really practise and hope that it never happens to you.

In my opinion the tyre on the image looks like some sort of construction breakdown, there is a clear wear area, similar to brake lock situation where the tyre tread is scrubbed away in the spot when the brakes locked. This is common on boy racer cars. The tyre then eventually breaks down completely often blowing out in the damaged spot.

Having not seen the tyre on the F1 car, then we have to leave it to the experts, in this case Pirelli tyres.

Eric Roberts

http://www.pellontyres.co.uk/Content/Page/Pirelli%20tyres%20to%20supply%20F4%20cars%20in%202015

Sourced through Scoop.it from: www.sbs.com.au